Brew City HDI

If you’re new here, you may want to subscribe to the Brew City HDI RSS feed. Thanks for visiting!Take a look around your staff and co-workers… is there someone that is worthy of such praise? Do you have an agent that goes above and beyond to provide GREAT service? Nominate them TODAY!!

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We are extremely excited to announce our November speaker! Pat Albright has been a great friend of Brew City HDI and is a phenomenal speaker!

Pat Albright is Manager of Support Center Certification & Assessment at HDI. In this role, she is responsible for the management and continued development of the HDI Support Center Certification program [...]

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About the HDI Analyst of the Year Award:
Each year HDI Global works jointly with the HDI local chapters to identify and award the industry’s top first-level support analyst.  Support analysts that are nominated at the local chapter will have an opportunity to compete with their peers locally, regionally and globally for this prestigious award.
 
The nominator [...]

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Unleash Your Customer Service Hero!
Join HDI for a Customer Service Week Celebration
October 6-10, Daily at 1pm Eastern - 10am Pacific
Seats are limited, so… Sign up Today!
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Customer Service Week will be here before you know it! Do you have your plans ready? HDI is here to help… We have put together five days of fun team [...]

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At our May 2008 monthly meeting we enjoyed a presentation by Dave McGuffey. As promised the presentation slides are available right here!
Managed Deploy And Checkout Service Hdi
view presentation

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